Dear Ellen,
First we would like to thank you for all your attention and support during our trip. Thanks for all your efforts to find solutions; thanks to you we could finally join the cruise!
The Victoria Cruise Manager was also very kind to us and suggested that we should use our travel insurance to cover us for the two days we missed.
...
I hope you are well.
We already miss chinese poeple !!
Waiting for your mail we send you greetings from Switzerland.
Luc, Christine and Famili
A Swiss family thanked us for helping them with joining the cruise in time in July, 2010
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2. Receive a proposal and refine the itinerary until you are satisfied.
3. Confirm the last proposal and pay a deposit to secure your booking.
4. Receive a confirmation letter.
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