Cancellation requests can be made through telephone call first, but it must be followed up in writing, a fax or an email. Once our clients decide to cancel the tours, please inform us as soon as possible since it will reduce the losses on both sides. The date receiving cancellation requests from our clients will determine what penalties, if any, will be assessed.

If more than 30 days: 50 USD plus the bank-processing fee/per person

If 29 - 15 days: 150 USD plus the bank-processing fee/per person

If 14 - 4 days: 250USD plus the bank-processing fee/per person

If less than 3 days: 500 USD plus the bank-processing fee/per person

For no-show clients: 60-90% of the tour payment will not be refunded.

Easy Tour China reserves the right to modify the itinerary of the tour if air schedule or land transportation changes, or there are any events beyond our control, which make such alterations necessary. If the arranged tour has to be changed only due to the client's own wishes, he or she is supposed to pay for the corresponding additional cost.