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How can you make the refund to me? What information do you need in order to refund me?

If you paid via credit card, then it is easier for us to refund back to the card you used for payment without extra cost. The actual amount might be fluctuated a bit due to the change of exchange rate. 

If you paid via PayPal, as soon as we offer a partial refund, you have 10 days to accept or deny the offer at your PayPal account. If you don't accept or deny the refund within 10 days, the offer will expire. PayPal will charge an extra service fee, which is on your own account. 

If you made the payment via bank transfer, we need the information of the beneficiary’s bank, bank account, beneficiary name and possibly more other info. This is more complicated, and costly if we wire the refund from China. Our travel consultant will be in touch with you for further details when needed.

For More Questions?

Feel free to contact us. You will get a quick reply within a working day.

 
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