Dear Tina,
thanks for your e-mail.
Everything went very well. Charlie prepared a great tour and Bobby was an excellent tour guide.
We provided detailed comments to Charlie and Rickey after the tour during our pleasant lunch. They were all positive but may help to further improve your service. It would take too long time to write them down so please consult your colleagues!
We will write a very positive summary to Tripadvisor. In short, we are very happy with everything.
Best regards,
Pekka Salminen