One single Australian tourist was happy with our tour package to Yunnan in late December, 2008

Hello Fisher,
I have returned to Shanghai from my travels in Yunnan and Guangxi.
The tour I arranged with you to visit Yuanyang Terraces went very well.
The tour schedule was well thought out. All the places that were choosen to visit were very interesting and the tour was well paced. I saw the sites at each location in a comfortable, unhurried time-frame without feeling that there was any wasted time. The accommodation and food venues were all of a good standard.
My guide, Jack, was very well informed and provided comprehensive background. Jack not only has an excellent grasp of the English language and its idioms, he has a good understanding of the cultural differences and therefore is able to provide a bridge of understanding between the Western and Chinese perspectives. My tour would not have been as informative if I had seen all the same sights without his informative commentary.
My driver was one of the best drivers I have been with in China. His adherence to comfort and safety were exemplary.
My one negative comment would be that I am not an American and tipping is not only not a part of my culture, I consider tipping to be a symbol of the American capitalist system wereby employees are paid reduced wages with an expectation that they increase their salary via tips. I would have thought that China would be more in favour of adopting a socially just position of paying employees enough so that they were not reliant on tips to make a decent salary. I object to being expected to tip so as to provide your employees with a reasonable wage. I consider that is your responsibility as their employee. It is a mistake to presume that all foreigners have adopted American culture. Western culture is much more varied than just the American way.
Thank you
Di