Good morning Max,
Sorry for the late response. I had not seen your email.
The trip was excellent. Our favorite tour guide was Xie. I would highly recommend her. She provided lots of information and was always professional, helpful, and ready to assist us.
Our favorite city was Shanghai. At the beginning we were not happy with Martin but after you spoke to him, things really improved. In fact, one of my friends had an issue while withdrawing money from an ATM and he helped her. He also help us to check in at the airport which was a great help.
Our time in Hong Kong was good. Unfortunately, it rained a lot so we could not enjoy as we would of like it. Raymond was good. We did not pick our hotel in a pretty area of the town but that was our fault.
In general, I would recommend your agency. All the services were exactly as described. The fact that we had you guys made our trip a wonderful experience. I will be recommending your agency to our friends.
You are great and I really appreciate your responsiveness.We hope to be able to go back to China soon.
Thank you so much.
Diana Santander