An American family had a satisfactory journey to Chengdu in December, 2007

Hello Phoebe,
How nice to hear from you!, and I hope you enjoyed your New Year's holiday. I apologize for the delay in my responding with comments. Your personal attention to the details in planning the tour of Chengdu were very much appreciated and everything we did (the highlights being the trip to the Big Buddha and, of course, the Panda's!) went as planned. We had a delightful guide (Lulu) who was very informative and she was very accommodating in every way (recommending a restaurant for dinner and meeting us there to escort us to the theater; helping our daughter meet up with friends in Chengdu; taking us to Jinli St. as time permitted us this extra stop; and escorting us directly to the check-in counter at the airport on our departure). The driver who was with Lulu also deserves our thanks.
...
Again, Phoebe, thank you for your prompt (you always answered my emails quickly!) and efficient attention to helping us plan what was a memorable trip to China. As our daughter is considering remaining another year in China, we are very likely going to plan a second trip later this year and when we get closer to that time I will definitely be asking for your help with planning (I already have 'ideas' as to where we will visit on our second trip). In the meantime, I will certainly recommend Easy Tour China (and you!).
Sincerely,
Elizabeth