My family and I had an amazing 8d7n trip to Beijing,Xi'an and Luoyang. Jackie was very helpful and responsive from the start, accommodating our special dietary vegetarian request and customizing our itinerary to suit our interests. The tour guides and drivers were all very friendly and provided exceptional service. We basically had a fuss free experience. I would like to thank our Beijing guide Cathy for going an extra mile of guiding us into the rail station, arranging for my elderly parents to wait at the priority boarding and sending us into the train. Our Luoyang guide Jenny was also very helpful at the railway station and helped to ensure my parents' luggages were sorted out. She also helped us booked tickets for an extra attraction (Ying tian men) that we wanted to visit at night and stayed back with the driver to guide us through the attraction before sending us back to the hotel even though it was not part of the original itinerary. Our Xi'an guide Betty was very bubbly and informative, taught us alot about Xi'an's history and provided many recommendations for future trips. She recommended us an excellent night show Camel Bells Legend Show that uplifted our Xi'an experience, helped us booked tickets and stayed back with the driver for the show to end.
Overall, we were very happy with our experience with Easy Tour China from booking/planning to the tour itself. We will definitely engage them again in the future for our future China trips.What I like about this tour is food is not included in the cost of the trip, but it worked much better for us due to our vegetarian dietary requirements.
As some commented previously, tips were not included in the original quotation, but with the superb service provided, my guides and drivers definitely deserved extra tips :)
Check out the original review at our TripAdvisor page:
https://www.tripadvisor.com/ShowUserReviews-g298556-d8821875-r940646399-Easy_Tour_China-Guilin_Guangxi.html
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