Useful Numbers in China

During an escorted private China tour with Easy Tour China, it’s important to remember the contact numbers of your 1-on-1 travel specialist and tour guides. It would be also very helpful to know some important phone numbers for emergencies in China just in case.

Emergency Services

Police	110
Police Text Alarm	12110
First Aid Ambulance	120
Fire	119
Traffic Accident	122
Maritime Rescue	12395

110, 120 and 119 are the most used emergency telephone numbers in China. They are all free calls.

110 is the police contact number in China. Call 110 when you are in danger, meet a criminal crime, or in need of immediate help.

If you are unable to call the police, you can also notify the police by sending an SMS to 12110 + the last three numbers of your city’s digit area code. For example, if you are traveling in Shanghai, you would text 12110 021. If you are visiting Hangzhou, you would text 12110 571. Note that 12110 is an auxiliary, non-emergency way to notify the police for help, so the best way is to directly call 110 if you can.

119 is the emergency telephone number for firefighters. Call 119 for reporting fire.

Call 120 when you need an emergency medical care and ambulance service. After calling 120, first-aid treatment is not encouraged unless you are trained.

12395 is the national maritime SAR number in China mainland. Call for emergency help on the sea.

Call road police phone number 122 when traffic accident happens.

Daily Life Services

Phone Directory	114
Ask about Time	117
Post Code Information	184
Weather Forecast	12121

Major Banks in China

The Banks of China, the China Construction Bank, the Industrial and Commercial Bank of China, and the Agricultural Bank of China are the “big four” commercial banks in China which are state-owned. The Bank of Communications is another state-controlled commercial bank in China.

Money exchange and cash withdrawal from a China ATM are easy and smooth. Read more about money matters in China.

Bank of China	95566
China Construction Bank	95533
Industrial and Commercial Bank of China	95588
Agricultural Bank of China	95599
Bank of Communications	95559

Transportation Service

If you have any questions about China trains, you can call 12306, the contact number of official China train tickets booking. We also list contact information about some of the major air companies and airports in China.

China Railway Service	12306
Air China	95583
China Eastern Airlines	95530
China Southern Airlines	95539
Beijing Capital International Airport	010-96158
Shanghai Pudong International Airport	021-96990

Communications Services

China Mobile, China Telecom and China Unicom are the three largest telecommunications operators in China. They all provide English service. If you have any questions about the usage of your Chinese SIM card, call the telecommunications company of your SIM card.